D.E. Systems Ltd.
About

IT & Network Services

IT & Network Services

OUR APPROACH : PEOPLE, PROCESS & TECHNOLOGY

Proactive Support
  • Assess
    • Detailed analysis of your current environment, reporting on issues and actionable items.
  • On-board
    • Initial maintenance activities, projects, and remediation required to stabilize your technology.
  • Manage
    • Ongoing delivery monitoring and maintenance designed to keep your business optimized.
  • Protect
    • Application of industry best practices for security & backup management.
  • Optimize
    • Enterprise-class automation technology to keep your infrastructure optimized. Critical issues are identified, reported, and resolved in real-time.
  • Report
    • Consistent reporting for insight into management and results being provided to your organization

NETWORK OPERATIONS CENTRE

Supporting Your Business In The Background

OUR SERVICES

  • Essential IT Support
    • Our team of field engineers and NOC support groups are available to assist with all your day to day IT support or project requirements.
  • A-la-Carte Service
    • Individual IT services that target a specific need, allowing you to select only the services you require.
  • Proactive Support
    • Management plan designed to support key IT systems. Delivers value through operational reliability and preventing issues.
  • Fully Managed
    • Fully outsourced solutions, designed to fulfill organizations entire IT requirements.

For more information, please use our contact form.

Managed Services

ESSENTIAL IT SUPPORT

Essentials
  • Day to Day Technology Support
  • Resolution Speed
    • Onsite & Remote Assistance
  • Pricing
    • Competitive hourly rates
    • Discounted blocks available

ESSENTIAL FOR ALL BUSINESSES

All Clients Recieve

  • Access to our NOC Engineers
  • Regular asset, network health & warranty reporting
  • Advanced diagnostic technology

À LA CARTE

À LA CARTE

Customizable menu of services

  • Simple, cost-effective solutions that meet your specific requirements.
  • Select the right mix of services for your business.
  • Customize a unique solution tailored to your needs.
À la carte Options Description
IT Support Essentials Having trouble keeping track of your IT assets? Wish you had a better way to get faster support? This is the answer for you.
Professional Monitoring There is no better way to know what is going on in your IT environment and therefore, no better way to speed up recovery when an issue occurs.
Patch Management Never worry about having your patches up to date again. Let the experts ensure that your windows and non-windows patches are at a secure level.
Managed Anti-virus Total desktop security solution including Anti-Virus, Anti-Malware, Hosted Intrusion Protection.
Managed Anti-spam 80% of all viruses are delivered via email. This service offers perimeter protection preventing unwanted email and spam from reaching your network or users.
Managed Backup Ensure business continuity through scheduled back-up of critical data and restoration in the event of data loss. Apply industry best-practices for the protection of your data against loss through regular on-site backup.
Managed Replication Moving your data offsite daily provides an additional layer of protection in the event of a disaster at your site. Critical data and restore information is housed in our secure data center.
Managed Compliance Reporting Meet regulatory compliance requirements for less than your phone bill each month. Being prepared for the audit is much cheaper than paying for it.

PROACTIVE

Proactive

Network management, maintenance & monitoring

  • Significantly improved overall system reliability and performance
  • IT spending focused on issue avoidance and service optimization rather than “fighting fires”
  • Predictable network and system management costs
  • Improved security
  • An outsourced IT management solution
Program Elements Included Services
Proactive Server Advanced Performance Monitoring
Key Application Maintenance
OS Patch Management
Scheduled Preventative Maintenance
Proactive Workstation OS Patch Management
Scheduled Preventative Maintenance
Availability Monitoring
Proactive Support Quarterly Network Health Review
Additional Network, End-user & Network
Support Billed at T&M Rates
Proactive Security Anti-Virus Monitoring & Management
Anti-Spam Monitoring & Management
Proactive Network Router/Switch Monitoring
Proactive Backup Backup Deployment & Configuration
Backup Performance Monitoring
Backup Software Updates
Scheduled Backup Jobs

FULLY MANAGED

Managed Datasheet

Fully fixed fee IT outsourcing

Program Elements Included Services
Managed Server Advanced Performance Monitoring
Configuration Management
Key Application Maintenance
OS Patch Management
Real-Time Server Optimization
Scheduled Preventative Maintenance
Managed Workstation Advanced Performance Monitoring
Configuration Management & Enforcement
OS Patch Management
Real-Time Workstation Optimization
Scheduled Preventative Maintenance
Managed Network Firewall Management & Maintenance
Router Monitoring
Switch Monitoring
Managed Security Anti-Virus Monitoring
Hosted Anti-Spam
Integrated Anti-Virus Management
Regular Vulnerability Scanning
Managed Backup Backup Deployment & Configuration
Backup Performance Monitoring
Backup Software Updates
Scheduled Backup Jobs
Data Center Replication & Disaster Recovery Planning
Managed Support Monthly Network Health Review
Unlimited Network, End-user & Network Support
  • Total cost predictability
    • A single monthly fee for a complete IT solution
    • The lower total cost of ownership and management
  • System reliability and performance
    • Highest level of response to issues
    • Minimize risk of intrusion, data theft and lost productivity
  • Focus on your core competence and not your network
  • Costs less than hiring internal IT staff

For more information, please use our contact form.

MS365 / Hosted Exchange

The combination of trusted Microsoft Office applications, professional email services, cloud storage, intelligent tools for streamlining operations and advanced analytics and security features, Microsoft 365 is the ultimate office suite to empower your best work.

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Outlook
  • Microsoft Teams

Office apps

Access both desktop and web-based apps for Word, Excel, PowerPoint, Outlook, Teams and more for all of your business productivity needs.

  • Windows 10

Windows 10

Deployed on hundreds of millions of devices, Windows 10 brings your work to life while delivering speed and agility to keep your business moving.

Advanced security

Highly intelligent security, compliance and device management features protect systems, defend against threats and keep your business safe.

  • IT Simplified

IT simplified

Centralized admin and management functions combined with deep analytics simplify and streamline business processes.

Data Backup & Security

WHY OUR CLIENTS CHOOSE OUR MANAGED BACKUP SOLUTION

Your Data Backup and Security program is a comprehensive Disaster Recovery and Business Continuity program designed to protect and quickly restore your customer’s most sensitive business and customer data, in the event of a hardware failure, an act of nature, or malicious cyberattack

  • Reduced Costs:
    • Less storage space required
    • Less bandwidth needed
    • Recover to dissimilar hardware if needed
  • Improved Productivity:
    • Back up more data in less time
    • Minimizing downtime with faster restore times
    • Restore a single file or a complete volume from any point in time you have data backed up
  • Improved Productivity:
    • Centralized NOC management and Monitoring by our engineering team
    • Detailed monthly reports on backup status
  • Increased Confidence:
    • Regular backups minimize business downtime in the event of data loss
    • Backups are always scheduled and managed experts

What would be the cost to your business if you lost your critical data?

Being able to recover and restore data quickly and easily isn’t an option anymore, it’s a requirement.

D.E. Systems Managed Backup solution ensures your business isn’t negatively affected by unwanted data loss.

For more information, please use our contact form.

Managed Anti-Virus

WHY CHOOSE OUR MANAGED ANTI-VIRUS SOLUTION

  • Stand-alone Anti-virus Software:
    • Provides a point solution to specific Issues
    • Requires manual monitoring and maintenance to remain current and effective.
    • Relies on end-user decisions for operation
    • Does not provide consistent version control across desktops
    • Does not provide centralized management
  • Managed Anti-virus:
    • Provides proactive and comprehensive security, monitoring and management
    • Centralizes the deployment and updating of software to ensure coverage and consistency
    • Automates management processes to avoid errors and reduce costs
    • Leverage expert IT skills

ENDPOINT DETECTION & RESPONSE

SolarWinds® Endpoint Detection and Response, powered by SentinelOne®, is designed to help you handle a wide spectrum of cyber threats that antivirus alone simply won’t catch. Using artificial intelligence and machine learning, SolarWinds® Endpoint Detection and Response help you detect, prevent, and respond to changing threats. Try it today to see how it can help you:

  • SolarWinds® Endpoint Detection and Response
    • Protect against even unknown threats via automated responses
    • Gain transparency into your customers’ security posture with dashboards, alerts, and detailed threat information
    • Recover quickly after an attack with policy-driven automation

Cybercriminals have the advantage of surprise. Be prepared with endpoint protection that uses AI, machine learning, and behavioral detection to help defeat the newest threats. You can get started with a 30-day free trial today by contacting service@desystems.com

Keeping your business protected requires more than just off the shelf software. Our Managed Anti-virus solution delivers enterprise-class protection and is maintained 24/7 by our Network Operations Center, keeping your business secure while saving you money.

For more information, please use our contact form.

New Products

Surface for Business

ThinkSmart View

Customer Presentation

ThinkSmart View ideal for a home office. It allows you to make and receive your MS Teams calls from this device equipped with an 8in Touch screen, webcam, and speakers.