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Event Services

D.E. Systems’ Online Event Registration System (ERS) provides a comprehensive and integrated Internet based registration package for meetings and events. ERS is designed around...

Technology Rentals

Rental Trade Show D. E. Systems computer rental division has been in operation since 1985 providing clients with computer rental services throughout Ontario and...

IT & Network Services

AssessDetailed analysis of your current environment, reporting on issues and actionable items. On-board Initial maintenance activities, projects, and remediation required to stabilize your technology....

Managed Services

 

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Essential IT Support

Day to Day Technology Support

Resolution Speed:
Onsite & Remote Assistance

Pricing

  • Competitive hourly rates
  • Discounted blocks available

Essential for all Businesses:

All Clients Recieve

  • Access to our NOC Engineers
  • Regular asset, network health & warranty reporting
  • Advanced diagnostic technology

 

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à la carte

Customizable menu of services

  • Simple, cost effective solutions that meet your specific requirements.
  • Select the right mix of services for your business.
  • Customize a unique solution tailored to your needs.

 

À la carte Options Description
IT Support Essentials Having trouble keeping track of you IT assets? Wish you had a better way to get faster support? This is the answer for you.
Professional Monitoring There is no better way to know what is going on in your IT environment and therefore, no better way to speed up recovery when an issue occurs.
Patch Management Never worry about having your patches up to date again. Let the experts ensure that your windows and non-windows patches are at a secure level.
Managed Anti-virus Total desktop security solution including Anti-Virus, Anti-Malware, Hosted Intrusion Protection.
Managed Anti-spam 80% of all virus are delivered via email. This service offers perimeter protection preventing unwanted email and spam from reaching your network or users.
Managed Backup Ensure business continuity through scheduled back-up of critical data and restoration in the event of data loss. Apply industry best-practices for the protection of your data against loss through regular on-site backup.
Managed Replication Moving your data offsite daily provides an additional layer of protection in the event of a disaster at your site. Critical data and restore information is housed in our secure data center.
Managed Compliance Reporting Meet regulatory compliance requirements for less than your phone bill each month. Being prepared for the audit is much cheaper than paying for it.

 

 

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Proactive

Network management, maintenance & monitoring

  • Significantly improved overall system reliability and performance
  • IT spending focused on issue avoidance and service optimization rather than “fighting fires”
  • Predictable network and system management costs
  • Improved security
  • An outsourced IT management solution

 

Program Elements Included Services
Proactive Server
  • Advanced Performance Monitoring
  • Key Application Maintenance
  • OS Patch Management
  • Scheduled Preventative Maintenance
Proactive Workstation
  • OS Patch Management
  • Scheduled Preventative Maintenance
  • Availability Monitoring
Proactive Backup
  • Backup Deployment & Configuration
  • Backup Performance Monitoring
  • Backup Software Updates
  • Scheduled Backup Jobs
Proactive Support
  • Quarterly Network Health Review
  • Additional Network, End-user & Network
  • Support Billed at T&M Rates
Proactive Security
  • Anti-Virus Monitoring & Management
  • Anti-Spam Monitoring & Management
Proactive Network
  • Router/Switch Monitoring

 

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Fully Managed

Fully fixed fee IT outsourcing

 

Program Elements Included Services
Managed Server
  • Advanced Performance Monitoring
  • Configuration Management
  • Key Application Maintenance
  • OS Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance
Managed Workstation
  • Advanced Performance Monitoring
  • Configuration Management & Enforcement
  • OS Patch Management
  • Real Time Workstation Optimization
  • Scheduled Preventative Maintenance
Managed Network
  • Firewall Management & Maintenance
  • Router Monitoring
  • Switch Monitoring
Managed Security
  • Anti-Virus Monitoring
  • Hosted Anti-Spam
  • Integrated Anti-Virus Management
  • Regular Vulnerability Scanning
Managed Backup
  • Backup Deployment & Configuration
  • Backup Performance Monitoring
  • Backup Software Updates
  • Scheduled Backup Jobs
  • Data Center Replication & Disaster Recovery Planning
Managed Support
  • Monthly Network Health Review
  • Unlimited Network, End-user & Network Support

 

  • Total cost predictability
    • A single monthly fee for a complete IT solution
    • Lower total cost of ownership and management
  • System reliability and performance
    • Highest level of response to issues
    • Minimize risk of intrusion, data theft and lost productivity
  • Focus on your core competence and not your network
  • Costs less than hiring internal IT staff